UNIT I :
Introduction : Objectives of Performance Appraisal, HUMAN Resources Development and Performance Appraisal. Planning Performance and Role clarity, accountability and effectiveness. Planning Individual Performance-Key Performance Areas (KPAs) and Performance Planning – need for clarity of roles and function in Modern Organisations- Performance targets.
UNIT II: Performance Analysis- Objectives –Methodology – Using Performance Analysis for Counselling and Identification of development needs Performance Appraisal – Methods, Techniques and Competitive methods –Result Oriented Methods- Methods in Current use. Suggested format of Performance Appraisal. Appraisal Practice in India – Recent developments In Executive Appraisals: Self Appraisal for managerial effectiveness.
UNIT III:Performance Counselling – Objectives- Conditions for effective counseling – Process of Counselling. Sequential Process of Performance Counselling, Ma-
king Counseling effective. Organizational Performance Appraisal: Balanced Score Card Approach, Numeric Management Approach- Intangible assets monitoring approach. Counseling Process : Aims and Objectives – Develop- mental Model: Pre- helping phase, Stage-I : Responding to The client- Client
self- exploration. Stage II :- Integrative Understanding Stage III :Facilitat-ing Action.
UNIT IV:Attending: Physical and Psychological Presence. Helper Skills : Stage – I: Pri-mary level of accurate Empathy – genuineness aspect and conditions – helping
as a social influence. The experience of the client-Self exploration: Goals.Stage-II: Integrative Understanding/ Dynamic self understanding Helper Skills: Advance Accurate Empathy – Self disclosure confrontation.


UNIT V:Action Programme: Client action goals – Developmental action of goals- Developmental character of process of behavioural change. Principles in-Volved in maintenance and change in behaviour. Comprehensive Problem
Solving methodology- Force Field Analysis approach to Problem Solving.
Suggested Readings:

1.T.V. Rao : Redesiging Performance Appraisal Systems – TMH –1997.
2.King, P : Performance Planning and Appraisal