UNIT I :
Introduction : Objectives of Performance Appraisal, HUMAN Resources Development and Performance Appraisal. Planning Performance and Role clarity, accountability and effectiveness. Planning Individual Performance-Key Performance Areas (KPAs) and Performance Planning � need for clarity of roles and function in Modern Organisations- Performance targets.
UNIT II: Performance Analysis- Objectives �Methodology � Using Performance Analysis for Counselling and Identification of development needs Performance Appraisal � Methods, Techniques and Competitive methods �Result Oriented Methods- Methods in Current use. Suggested format of Performance Appraisal. Appraisal Practice in India � Recent developments In Executive Appraisals: Self Appraisal for managerial effectiveness.
UNIT III:Performance Counselling � Objectives- Conditions for effective counseling � Process of Counselling. Sequential Process of Performance Counselling, Ma-
king Counseling effective. Organizational Performance Appraisal: Balanced Score Card Approach, Numeric Management Approach- Intangible assets monitoring approach. Counseling Process : Aims and Objectives � Develop- mental Model: Pre- helping phase, Stage-I : Responding to The client- Client
self- exploration. Stage II :- Integrative Understanding Stage III :Facilitat-ing Action.
UNIT IV:Attending: Physical and Psychological Presence. Helper Skills : Stage � I: Pri-mary level of accurate Empathy � genuineness aspect and conditions � helping
as a social influence. The experience of the client-Self exploration: Goals.Stage-II: Integrative Understanding/ Dynamic self understanding Helper Skills: Advance Accurate Empathy � Self disclosure confrontation.


UNIT V:Action Programme: Client action goals � Developmental action of goals- Developmental character of process of behavioural change. Principles in-Volved in maintenance and change in behaviour. Comprehensive Problem
Solving methodology- Force Field Analysis approach to Problem Solving.
Suggested Readings:

1.T.V. Rao : Redesiging Performance Appraisal Systems � TMH �1997.
2.King, P : Performance Planning and Appraisal