Unit – I
Objective: To Provide knowledge of usage of Office Automation Packages for better Presentation.
Features and Usage of popular Software Packages for Word Processing, Presentation Graphics
Unit II
Objective: To introduce grammar, Usage and the mechanics of writing.
Grammar and Usage: Agreement of subject and Verb, Sequence to Tenses, Use of modifiers, Split of Infinitives, Punctuation and Capitalization. Abbreviations and Numericals, Prepositions Usage. Vocabulary Improvement Practice, Proof Reading.
Unit – III
Objective: To improve Comprehension skills
Dictionary skills, Reference skills, Note taking, Summarizing, Reading Comprehension, Precis writing
Unit – IV
Objective: To provide correspondence skills for day to day business operations.
Principles of Letter writing: Courtesy and Considerations, Directness and Conciseness.
Structure and Layout of Letters. Planning a letter. Quotations, Orders and Tenders, Sales
Letters. Claim and Adjustment Letters. Credit and Collection Letters. Memorandum. Notices,
Agenda and Minutes. Office Procedures.
Unit – V
Objective: To provide skills in effective report writing.
Reports: Charcteristics, Importance, Types. Structure of Reports. Preparatory Steps to writing
Reports. Elements of Styles. Use of Illustrations. Writing the Reports. Specimen of Reports.
User Manuals.
Suggested Reading:
1. R.C Sharma, Krishna Mohan – Business Correspondence and Report Writing, Tata MH 1996
2. Horseborough and Dr.M.P.Bhaskaran – Strengthen your English, OUP
Ron Mansfield – Working in Microsoft Office, Tata MH 1996.