Unit – I Objective: To Provide knowledge of usage of Office Automation Packages for better Presentation. Features and Usage of popular Software Packages for Word Processing, Presentation Graphics Unit II Objective: To introduce grammar, Usage and the mechanics of writing. Grammar and Usage: Agreement of subject and Verb, Sequence to Tenses, Use of modifiers, Split of Infinitives, Punctuation and Capitalization. Abbreviations and Numericals, Prepositions Usage. Vocabulary Improvement Practice, Proof Reading. Unit – III Objective: To improve Comprehension skills Dictionary skills, Reference skills, Note taking, Summarizing, Reading Comprehension, Precis writing Unit – IV Objective: To provide correspondence skills for day to day business operations. Principles of Letter writing: Courtesy and Considerations, Directness and Conciseness. Structure and Layout of Letters. Planning a letter. Quotations, Orders and Tenders, Sales Letters. Claim and Adjustment Letters. Credit and Collection Letters. Memorandum. Notices, Agenda and Minutes. Office Procedures. Unit – V Objective: To provide skills in effective report writing. Reports: Charcteristics, Importance, Types. Structure of Reports. Preparatory Steps to writing Reports. Elements of Styles. Use of Illustrations. Writing the Reports. Specimen of Reports. User Manuals. Suggested Reading: 1. R.C Sharma, Krishna Mohan – Business Correspondence and Report Writing, Tata MH 1996 2. Horseborough and Dr.M.P.Bhaskaran – Strengthen your English, OUP Ron Mansfield – Working in Microsoft Office, Tata MH 1996.
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